As the UK energy landscape continues to evolve, summer 2025 has brought a wave of regulatory, legal and market updates that could significantly impact how businesses manage their energy contracts.
Find our breakdown of the UK energy updates of 2025 and what they mean for your business.
Regulatory Changes Affecting Business Energy Users
On 1st July 2025, Parliament held a debate focused on regulatory powers over billing of energy supply to businesses.
This highlighted several long-standing issues in the non-domestic energy market:
- Poor customer support, especially for small businesses
- Excessively long lead times when changing address
- Lack of transparency from third-party intermediaries (TPIs)
- Limited access to dispute resolution for non-micro businesses
These concerns were part of a broader review by Ofgem and the Department for Energy Security and Net Zero (DESNZ), aiming to strengthen regulations and improve outcomes for business energy consumers.
Why It Matters
These changes empower businesses to challenge unfair billing practices and mis-selling more effectively. If your business has faced hidden commissions, unclear contract terms, or poor service, now is a good time to explore your options for making a claim.
Market Trends and Transparency in Procurement
Bevan Brittan’s Energy Matters newsletter for July 2025 provides us with a snapshot of broader sector trends, including:
- Increased scrutiny of renewable energy funding
- Ongoing reviews of energy policy and regulation
- Growing demand for transparency in energy procurement
Legal Reforms in Energy Arbitration
The Arbitration Act 2025, which came into force on 1st August, marks the most significant overhaul of arbitration law in England and Wales since 1996.
What’s New?
The Act introduces several reforms designed to make arbitration faster, fairer and more efficient:
- Simplified Initiation: Clearer procedures for starting arbitration proceedings reduce ambiguity and delay.
- Evidence and Disclosure: New rules streamline how evidence is presented and disclosed, helping parties focus on the core issues.
- Summary Disposal Powers: Arbitrators can now dismiss claims or defences with “no real prospect of success” early in the process.
- Emergency Relief: Emergency arbitrators have enhanced power to issue binding orders, improving access to urgent remedies.
- Jurisdictional Clarity: Courts are now restricted from rehearing jurisdictional challenges already addressed by the tribunal, saving both time and money.
- Impartiality and Immunity: Arbitrators must disclose potential conflicts of interest and their immunity is strengthened to protect against unfair liability.
Why It Matters
These trends reflect a shift toward greater accountability and fairness in the energy sector. Businesses should stay informed and proactive, especially when reviewing contracts or dealing with Third Party Intermediaries (TPIs).
What Businesses Should Do Now
If your business has experienced:
- Unclear or inflated energy charges
- Hidden broker commissions
- Poor service or misleading contract terms
You could be entitled to claim but don’t miss the opportunity to find out.
With regulatory and legal frameworks improving, now is the time to act.
Need Help?
At Business Energy Claims, we specialise in helping UK businesses recover money lost through energy mis-selling. Our no-win, no-fee service means there’s no risk in exploring your options.
Contact us today and find out what you could be owed.