Making an Energy Claim: How to Tell If You’ve Been Mis-Sold a Business Energy Contract

If your business has used an energy broker to secure gas or electricity contracts in the past six years, you could be entitled to compensation. Thousands of UK businesses have unknowingly been mis-sold energy contracts, often involving hidden commissions and misleading advice.

Government bodies like Ofgem and BEIS (Department for Business, Energy & Industrial Strategy) are now investigating these practices. At Business Energy Claims, we specialise in helping businesses recover losses and hidden fees from mis-sold energy contracts.

What Is Business Energy Mis-Selling?

Mis-selling occurs when energy brokers fail to act in your best interest. Instead of offering impartial advice, some brokers prioritise their own profits, often at your expense. Here are the most common types of mis-selling:

  • Hidden Commission Fees
    Brokers add a hidden uplift to your energy rate, which is paid to them as commission by the supplier, without your knowledge.
  • Supplier Bias
    Instead of comparing the whole market, brokers may favour suppliers who offer them higher commissions.
  • Misrepresentation
    Brokers may claim to have found the “best deal” but only check a limited number of suppliers.
  • Negligence
    Poor advice, such as recommending long-term or pass-through contracts that don’t suit your business needs.
  • Serious Misconduct
    In extreme cases, brokers have signed contracts without consent or provided fake price comparisons.

Real-Life Examples of Energy Mis-Selling

Here are just a few examples of businesses that successfully claimed compensation:

  • Hotel (2019)
    Mis-sold two gas contracts with undisclosed commissions. Received £60,000 in compensation.
  • Manufacturer (2018)
    Discovered hidden commissions in electricity contracts. Settled for £25,500.
  • Care Home
    Entered into 12 contracts with hidden fees. Awarded £7,000 after disclosure.

The average claim is around £25,000, and many businesses are still unaware they’ve been affected.

Why Choose Business Energy Claims?

Since 2018, we’ve been leading the fight against energy mis-selling. We’ve submitted detailed reports to BEIS and continue to push for transparency in the energy sector.

With energy prices rising, claiming back hidden fees can significantly reduce your overheads. We offer:

  • Free contract reviews
  • No Win, No Fee claims
  • Expert support from start to finish

Take Action Today

If you suspect your business has been mis-sold an energy contract, don’t wait. Contact Business Energy Claims for a free, no-obligation review and start your energy claim today.

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