We are delighted to announce that Business Energy Claims have successfully recovered over £25,500 for The Cocoabean Company from their energy broker.
The Cocoabean Company were approached in summer 2018 by their broker who offered to find them 2 electricity contracts, which were supplied by Npower.
Callum Thompson, director at Business Energy Claims, said: “When The Cocoabean Company approached us to look into their energy contracts to see if they had been mis-sold to, we identified that there was a significant amount of undisclosed fees included in their costs, which occupied an appreciable proportion of their overall energy spend.”
“Our ambition is to legitimise the business energy market so that brokers are more transparent in selling energy contracts to businesses. This is a multi-billion-pound issue for UK businesses and we are pleased to be able to assist in recovering such substantial sums.
“We would welcome any business who has used an energy broker or consultant to contact us. If their fees were not disclosed to them, they may have a potential claim and could recover these sums. We look forward to helping many more businesses like The Cocoabean Company in the future.”
Emma Turley, Marketing Consultant at The Cocoabean Company, said: “When we suspected that we may have been paying more than we should for our energy, we found Business Energy Claims and made an enquiry with them to see if they could assist. It was quickly identified by them that we had a claim and we were surprised at the sums that were involved.”
“The team there were very helpful and walked us through the process, and of course we are delighted to have recovered £25,500, which will help us a lot particularly in the current financial climate”