We are delighted to announce that Business Energy Claims have successfully won another case in trial for a care home! Our client has been awarded the full amount of the secret commission paid to their energy broker, NRG Corporation, after the Judge ruled that they were acting in the capacity of an agent. As such, NRG owed fiduciary duties to the client and as they had failed to disclose their commission to the care home, the commission should be repaid in full.
Callum Thompson, director at Business Energy Claims, said: “When we spoke with the care home, we were keen to help them, particularly with the current economic impact affecting their industry”.
“The judge ruled that the commission had not been sufficiently disclosed to the client and therefore it was to be repaid in full”.
“As an Agent, brokers must fully disclose how they are being paid – the judge ruled that this had not occurred in this case”.
“Business Energy Claims are delighted to have won this case for our client. Our ambition is to legitimise the business energy market so that brokers are more transparent in selling energy contracts to businesses. This adds to the number of cases that we have successfully won at court and we are delighted to have maintained our 100% success rate”.
“We would welcome any business who has used an energy broker or consultant to contact us. If their fees were not disclosed to them, they may have a potential claim and could recover these sums. We look forward to helping many more businesses in the care home sector.”
A spokesperson for the company said: “We are very pleased to have won this case at trial and recovered substantial sums.
We put our trust in our broker and were not made aware of their commission, so we were surprised to learn that there were several thousands of pounds included in our costs without us being aware.
Business Energy Claims have been very helpful in assisting in this matter and we would encourage other businesses who have used an energy broker to get in touch to see how much they could be owed”.
Business Energy Claims would like to thank 3volution for their efforts in ensuring another successful win at trial.